Global services

Utopia employs a 360º approach to service delivery. From initial scoping of a project, right through to launch and support – we are here to help you, every step of the way.

A dedicated Online Development Manager will guide you through each stage of your project, making the process simple by providing valuable advice and assistance where necessary.

Scope

Think about the big picture.

All projects start with an assessment of needs – an initial consultation that sets the foundation for online planning and development. Whether for a simple website or for a complex database management system, careful planning from the outset ensures on-time and on-budget delivery. A plan is drafted for each project, ensuring objectives are achieved and deadlines are met.

In addition, Utopia also offers professional consulting services to businesses that seek sound, easy-to-understand advice and hands-on management of more technically demanding projects.

We offer:

Consulting
Project management

Design

Think smartly.

The Utopia partner network provides graphic and technical design skills of all kinds. This allows us to co-ordinate and execute projects of all sizes and complexities. By drawing on a diverse group of partners, clients benefit by engaging the best expertise for their project – results are without compromise.

If you are looking for an objective assessment of your current website, Utopia can conduct a website audit to analyse site performance. You are provided with a comprehensive report outlining recommendations for improvement.

We offer:

Website auditing
Website design
Written and visual content development
Programming
E-marketing

Develop

Think about the detail.

The combined value of experience and insight allows Utopia to think smartly about projects and offer the right solutions to meet client needs.

Each year, we invest over 20% of our time in research and development. This means clients benefit from the latest innovations. We are constantly creating new, leading edge products and solutions.

In the last decade, Utopia has developed a range of proprietary solutions to meet the needs of our customers, as well as offering expertise in the following areas:

Shopping carts
Membership systems
Stock management
Site searching
Order forms
Content management systems
Database development
Data exporting

We use the following international standards for all our programming and application design:

HTML, CSS compliance
JavaScript
PHP
Perl
.NET and Active Server Pages
SQL – including MySQL and SQL Server
Centura

Support

Think you need help?

Reassuringly, our servers and support team are based in New Zealand. Dedicated support means dealing with one organisation in times of trouble – instead of several, unassociated providers. Our aim is to provide a personalised and integrated service.

Technical support is available at various levels, depending on individual requirements. Read more about our hosting and support plans.

All Utopia's customers are assigned a login that gives them access to a wealth of information, resources and technical support through the comprehensive Utopia service portal. And of course Utopia's staff are always on hand to answer questions.

End-user training is available. Please contact us for more information.