Southland Foods

Market Elements came to Utopia as their client Southland Foods wanted to make their ordering and delivery of product more efficient. Previously they would send out a driver in a truck to take orders. If the product was not on the truck this would create back orders or require double visits to deliver.  They wanted to take orders onsite with clients and have them updated immediately back to the depot where they are picked and ready to deliver to the client on the next truck.

Utopia worked with Market Elements to draw up their requirements specifications. Once complete the system was implemented on budget with the following features:

  • Quick access to previous orders
  • Pricing and ordering rules per client
  • Easy ordering system
  • Full customer management
  • Tablet friendly
  • Lists for easy order picking

When asked about the solution Paul from Southland Foods says “The new ordering system means a sales person can visit in a car and take orders on a tablet.  It has made life a lot easier. Utopia has been really responsive and accommodating in rectifying small issues that we did not anticipate.”

Utopia works with many different types of customers who need back-office solutions developed.