Southern Gas Services

https://www.southerngas.co.nz/

Order management

Extensive features

Southern Gas Services are New Zealand’s only family owned and operated industrial, specialty gases and cryogenic liquids manufacturer and distributor. They contacted Utopia to explore options for supporting their existing business management software. The system used a traditional setup requiring a Microsoft database and server infrastructure. Utopia proposed developing a new web-based portal to improve accessibility, reduce operating costs, and enhance overall functionality. Throughout the project, Utopia would collaborate with warehouse staff, management, and the finance department. The portal would be responsible for:

• Managing gas cylinders
• Managing customer accounts
• Managing the dispatch of gas cylinders
• Managing the receipt of cylinders from customers
• Use of barcode scanners for faster, safer access
• Managing and sending daily and monthly invoices via MYOB
• Providing reports to help manage real-world issues within the business

The first stage of the project involved analysing the existing software. A detailed specification was produced outlining all current features and identifying how they could be improved within the new platform. This process revealed several areas for enhancement, including the way customer invoicing is handled.

The new platform was developed in several phases, including the creation of a migration system to transfer all existing data to a cloud-based solution. The system was then tested and run in parallel with the existing software. Once everything was operating smoothly, the transition to the new system was completed.

Overall, the new system provides enhanced access to information and makes it easier to add new features, helping to improve overall business performance.

Do you know an organisation that needs a bespoke solution to improve their business? Whether it’s a customer service portal, a system for managing data, or a way to streamline operations and workflows, we can help. Contact us today to arrange a consultation. We have the expertise and experience to deliver the ideal solution for your needs.